Improved delay repay compensation for Great Western Rail passengers

Good news for rail passengers today as an improved Delay Repay scheme for Great Western Rail is finally agreed.

From 1st April passengers will be eligible for compensation if a train is delayed by 15 minutes or more. Currently it’s 30 minutes.

However, according to the Government “Monthly and longer season ticket holders will remain on their existing compensation scheme for the time being as this provides compensation through season ticket discounts.”

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